This policy explains how we handle personal information when you use our website or services. Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) apply to us, we manage personal information in accordance with them.
Perspectiv ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, hold, use, disclose, and safeguard your personal information when you use our website (perspectiv.com.au) or our services.
Contact: For privacy enquiries, access requests, correction requests, or complaints, use our contact page or the contact details published on our website.
We may collect and hold:
We do not routinely collect sensitive information (as defined in the Privacy Act). If you voluntarily provide such information and we need to use it, we will do so only in accordance with the law and, where appropriate, with your consent.
We collect, hold, use, and disclose personal information for the following purposes:
We do not sell your personal information to third parties for marketing purposes.
We may disclose personal information to:
Overseas disclosure — APP 1.4(f) & (g): We primarily store data on servers located in Australia where practicable. However, we use third-party tools (such as hosting, email, analytics, or cloud services — e.g. Google Workspace, GitHub, AWS, Vercel, or similar) which may process or store data in the United States, Singapore, or the European Union. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those providers meet Australian privacy standards. We remain accountable for the handling of your personal information by our overseas service providers unless an exception under the Privacy Act applies.
We will only use or disclose your personal information for direct marketing where:
If we use or disclose your personal information for direct marketing, you may request that we stop at any time (e.g. by using the unsubscribe link in our emails or contacting us). We will not charge you for processing an opt-out request.
Where it is lawful and practicable, you may interact with us without identifying yourself (e.g. by browsing our website without submitting forms). Where we need your identity to provide a service (e.g. to deliver a project or send an invoice), we will require you to provide the necessary details.
We do not currently use automated decision-making processes or AI tools to make decisions that significantly affect your rights or interests. If we implement such tools in the future, we will update this policy to explain the logic, data involved, and how you can request human review where appropriate.
We implement appropriate technical and organisational measures to protect your personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage over the internet is completely secure; we cannot guarantee absolute security.
In the event of a data breach, we follow the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988. If we identify a breach that is likely to result in serious harm to individuals, we will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable. We will take reasonable steps to contain and remediate any breach and to assist affected individuals.
Our website may use cookies and similar technologies for:
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
You may request access to the personal information we hold about you, or request that we correct information that is inaccurate, incomplete, or out of date. To do so, contact us via our contact page. We will respond within a reasonable time and, where required by law, in the manner set out in the APPs. We may need to verify your identity. In some circumstances we may refuse access or correction in accordance with the Privacy Act. If so, we will explain why.
If you believe we have breached the Australian Privacy Principles or a registered APP code that binds us, you may make a complaint to us via our contact page. We will acknowledge your complaint and respond within a reasonable time (typically within 30 days). If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Details are at oaic.gov.au.
We retain your personal information only for as long as necessary to fulfil the purposes set out in this policy, or as required by law. We generally retain project-related personal data for 7 years after the conclusion of our services to comply with Australian tax and legal record-keeping requirements. When no longer needed, we take reasonable steps to securely destroy or de-identify the information.
We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy. For material changes that affect how we use your personal information, we may notify you by email or a prominent notice on the site where appropriate.
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us via our contact page or by email at hello@perspectiv.com.au. We will respond to privacy enquiries, access requests, and complaints within a reasonable time.